Last Updated: June 2026
Effective Date: June 2026
Shipping Rates
Worldwide
- Flat rate shipping: €10
- Free shipping on orders over €50
Bulgaria
- Flat rate shipping: €2.50
- Free shipping on orders over €12
All orders are carefully packaged to help ensure safe delivery.
Processing & Delivery Times
Orders are usually processed within a few business days after payment confirmation.
Estimated Delivery Times
Bulgaria
Shipping via:
- Speedy
- Econt
Estimated delivery:
3-5 business days
International Orders
Shipping via:
- A1POST
- Partner couriers such as UPS, DHL, or FedEx when applicable
Estimated delivery:
10–30 business days depending on destination, customs processing, and local postal services.
Delivery times are estimates only and may vary due to factors outside our control.
Customers are responsible for providing accurate shipping information at checkout.
Returns & Cancellation Policy
Due to the nature of art prints, stickers, keychains, and handmade or limited art-related products, we generally do not accept returns or exchanges for:
- Change of mind
- Personal preference
- Ordering the wrong item
- Minor variations in color caused by screen settings
- Expectations regarding size, texture, or finish
However, if your order arrives damaged, incorrect, or significantly different from what was ordered, please contact us within 14 days of delivery.
To qualify for assistance, please provide:
- Your order number
- A description of the issue
- Clear photographs of the item and packaging
After review, we may:
- Send a replacement item
- Issue a full or partial refund
- Offer another appropriate solution depending on the situation
Damaged or Incorrect Orders
If your package arrives damaged during transportation or you receive the wrong item, please contact us as soon as possible at:
shop@linay.art & linay.art.shop@gmail.com
We may request photographs of:
- The damaged item
- The shipping packaging
- The shipping label
Replacement items are shipped at no additional cost to the customer.
Lost Packages
If your order appears lost or has not arrived within a reasonable delivery timeframe, please contact us within 14 days after the estimated delivery period.
We will investigate the shipment and may:
- Send a replacement
- Issue a refund
- Provide other appropriate assistance
We are not responsible for delays caused by:
- Customs procedures
- Postal service disruptions
- Courier delays
- Incorrect shipping information provided by the customer
Non-Refundable Situations
Refunds or replacements may not be provided for:
- Requests submitted outside the stated notification period
- Damage caused after delivery
- Incorrect addresses provided during checkout
- Minor visual differences caused by monitor or screen settings
Contact Information
Linay Art Ltd.
Debar St. 24, Fl.5, Ap.9
Varna 9000, Bulgaria
Email: shop@linay.art & linay.art.shop@gmail.com
Website: www.linay.art
